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MiamiOpen.com, or the Hard Rock Stadium Ticket Office) may be eligible for exchange on a one-for-one basis for the 2025 Miami Open, subject to availability. Miami Open Ticket Exchange Policy Does Not Apply to: • Member/Tournament Duration tickets • Stadium Luxury or Suite tickets • Complimentary tickets • Tickets purchased through auctions, exchanges, resale, or secondary outlets (including the official Miami Open Ticket Exchange by Ticketmaster) • Tickets received through Ticketmaster Ticket Transfer • Tickets for sessions 21-24 The Miami Open cannot guarantee ticket availability, exchange of equal value, or comparable seat location. All ticket exchanges are final, with no refunds or credits. Miami Open Cancellation Provisions: A session is considered canceled if: • For Day Sessions: Less than 60 minutes of play has occurred on the Stadium Court. • For Evening Sessions: Less than 30 minutes of play has occurred on the Stadium Court. • If an Evening Session begins after 9:45 p.m. due to the length of the Day Session or other extenuating circumstances, it will not be considered canceled. The Miami Open may adjust the scheduled matches as necessary. • No refunds or credits will be provided if the face value of tickets for a canceled session exceeds that of the exchanged tickets. Miami Open Special Exceptions: For Sessions 21 through 24, the inclement weather policy does not apply. Original tickets will be honored for the rescheduled session(s). In such events, ticket holders should visit the Miami Open’s official website for information regarding rescheduling decisions. Additional Miami Open Ticket Information: • The Miami Open is not responsible for lost, forgotten, stolen, or destroyed tickets. However, they will make good faith efforts to accommodate original purchasers with replacement tickets, which may be subject to a ticket replacement surcharge. • Event schedules are subject to change for reasons including inclement weather and no change in schedule shall entitle the ticket holder to a refund/remedy. For the most current and detailed information, please refer to the Miami Open’s official policies here.