Miami Living Magazine

Max Verstappen

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However, running an independent hospitality company comes with its challenges. Rossato highlights, “First, consistency with the company’s culture to offer the same quality of service in each hotel. Associated with that and the experience we want to offer to our customers, it’s all the rest, the way we deliver the rooms, cleaning, details like welcome cards, smell, light ambience, music etc.” Overcoming these challenges ensures Eskape Collection continues to shape the future of hospitality with its innovative approach and dedication to guest satisfaction. When asked by Rossato to share other unique features of the Eskape Collection, he stated, “Firstly, we prioritize connectivity by offering fiber optics technology and lightning-fast internet connections, ensuring that guests can stay seamlessly connected throughout their stay. Secondly, we enhance interaction with guests through smartphone apps, providing a convenient platform for managing various aspects of their experience. Additionally, our commitment to environmental sustainability is reflected in our certification as green and energy-efficient hotels by OTA.”

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