Miami Living Magazine

Kate Moss

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We asked Pallava Goenka, Managing Partner, Goenka Hospitality & Bulldozer Group US how Tanuki is doing during this challenging time for the restaurant industry: Given the market situation, how did Tanuki Miami manage to survive during the darkest times of COVID-19? The restaurant business has arguably been one of the hardest industries impacted by COVID-19. Obviously, everyone is still hurting, and we are not out of the woods yet. Back in March when all of this started, during the first couple of weeks we kept the place open doing delivery, hoping it would only be a few weeks. At the beginning of April, we realized it was not going to be just a couple of weeks, it was here for much longer. At that point, we had to make a very critical decision either to shut the restaurant down completely or keep it going in some form. The easier decision would have been to close it down and just reopen when the dust settled. We decided to keep it open, at least for deliveries, so we really had to pivot our business going 100% delivery-only while implementing all necessary safety protocols, keeping our team and customers safe. We ultimately made this decision because we wanted to retain our core team, and not have to furlough them. It was a challenging decision, and we had a lot of conversations with the team about what it meant. We said, “We can cut our losses and stay home, or we can prepare for tough times and stand up to it.” We decided on the latter. It wasn’t easy, but it also gave us an opportunity to scrutinize every aspect of our business closely, make the necessary adjustments, and learn to work very lean. A lot of credit goes to our team, vendors, and partners. Everybody was on board. Everybody said, ‘Let’s do whatever we need to do just to keep afloat.’ Thankfully, the community responded well. We think that was very critical, and it was a turning point for us to know we had support. Our story reflects tons of restaurants that were and are still faced with similar decisions each day to save their business. #saveourrestaurants Tanuki is located at 1080 Alton Road, Miami Beach, FL 33139. It is open daily for happy hour from 4 p.m. to 7 p.m.; dinner Sunday through Thursday from 4 p.m. to 10 p.m. and Friday and Saturday from 4 p.m. to 10:30 p.m.; and a weekend brunch feast on Saturday and Sunday from 12 p.m. to 4 p.m. The restaurant also offers delivery via online ordering or by telephone. For more information, visit: www.tanukimiami.com or call 305-615-1055. Follow Tanuki on Instagram: @tanukimiami and on Facebook: @tanukimiamibeach.

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